Privacy Policy

Information We Collect

When you use wexorilvano, we collect different types of information depending on how you interact with our platform.

Information You Provide Directly

• Account details: name, email address, phone number when you register
• Financial data: budget information, expense categories, income sources that you choose to input
• Communication records: messages you send through our support channels
• Payment information: billing details if you upgrade to premium features

Information We Collect Automatically

Our systems gather technical data to keep things running smoothly:

• Device information: browser type, operating system, IP address
• Usage patterns: which features you use, how long you spend on different pages
• Performance metrics: load times, errors, system interactions
• Cookies and similar tracking technologies (more on this below)

How We Use Your Information

We don't sell your data. Period. Here's what we actually do with it:

Data Sharing and Third Parties

We keep your information within our systems except in these specific situations:

We currently use these categories of third-party services:

• Amazon Web Services (AWS) for secure data hosting in Sydney
• Stripe for payment processing—they handle card details, we never see them
• SendGrid for transactional emails like password resets
• Google Analytics for anonymized usage statistics

Your Rights Under Australian Privacy Law

The Privacy Act gives you specific rights. Here's what you can do and how to do it:

Access Your Data

You can request a copy of all personal information we hold about you. We'll provide this within 30 days in a readable format.

Correct Inaccurate Information

Found something wrong? Let us know and we'll update it promptly. You can change most details directly in your account settings.

Delete Your Account

You can close your wexorilvano account anytime. We'll delete your personal data within 90 days, though we may retain some information longer if required by Australian tax or financial regulations.

Opt Out of Marketing

Educational emails and tips are optional—every message includes an unsubscribe link. Service-related notifications (like security alerts) can't be disabled since they're essential to your account.

Data Security Measures

Financial information needs serious protection. Here's what we've implemented:

• 256-bit SSL encryption for all data transmission between your device and our servers
• AES-256 encryption for data at rest in our databases
• Multi-factor authentication available for all accounts (we strongly recommend enabling it)
• Regular security audits by independent third-party firms
• Access controls—only essential staff can view user data, and all access is logged
• Automatic session timeouts after 30 minutes of inactivity
• Regular backups stored in separate geographic locations

No system is completely impenetrable. If we detect a breach that affects your data, we'll notify you within 72 hours and explain what happened and what we're doing about it.

Data Retention

We don't keep information longer than necessary. Here's our retention schedule:

• Active accounts: Data stored as long as your account remains open
• Closed accounts: Personal data deleted within 90 days unless legal obligations require longer retention
• Financial records: Kept for 7 years per Australian Taxation Office requirements
• Support communications: Retained for 3 years for quality assurance
• Anonymized analytics: Kept indefinitely since it can't identify individuals

After these periods, data is permanently deleted from our systems and backups.

Cookies and Tracking

We use cookies—small text files stored on your device—to make wexorilvano work properly and understand how people use it.

Essential Cookies

These keep you logged in and remember your preferences. They're necessary for the platform to function, so they can't be disabled.

Analytics Cookies

These help us understand which features are popular and where people get stuck. The data is anonymized—we see patterns, not individuals.

Managing Cookies

Your browser settings let you block or delete cookies. Be aware that blocking essential cookies will prevent you from using wexorilvano. Most browsers accept cookies by default, so you'll need to actively change settings if you prefer otherwise.

International Data Transfers

Your data stays in Australia. Our servers are located in Sydney, and we use Australian service providers wherever possible.

Some of our vendors (like payment processors) have international operations. When data moves outside Australia, we ensure those companies meet equivalent privacy standards through contractual agreements and certification schemes.

Children's Privacy

wexorilvano isn't designed for anyone under 18. We don't knowingly collect information from children. If you're a parent and believe your child has created an account, contact us immediately and we'll delete it.

Changes to This Policy

We'll update this policy occasionally as our practices evolve or laws change. When we make significant changes, we'll email you and post a notice on the platform 30 days before they take effect.

The "Last updated" date at the top shows when the current version came into effect. Continuing to use wexorilvano after changes go live means you accept the updated terms.

Complaints and Disputes

If you're concerned about how we've handled your information, please tell us first. Most issues can be resolved through direct communication.